Terms of Service

1. Service Provision and Timelines

By engaging with Alternative Marketing Management LLC, you agree to these terms regarding the execution of our marketing management and related services. Timelines for deliverables—including onboarding, audits, campaign launches, and reporting cadence—will be set out in a statement of work, order form, or master services agreement as applicable. Alternative Marketing Management LLC will use commercially reasonable efforts to meet agreed dates; delays caused by pending client approvals, incomplete assets, or third-party platform verification are not grounds for default by us.

2. Client Responsibilities

To deliver services effectively, clients must provide Alternative Marketing Management LLC with necessary materials in a timely manner, including brand guidelines, access to analytics and ad accounts where agreed, legal approvals for claims, and timely feedback on creative and media plans. Failure to provide required inputs may pause work without extending payment obligations unless otherwise agreed in writing.

3. Payment Terms and Conditions

Fees for retainers, projects, and media-related services are due according to the invoicing schedule in your agreement with Alternative Marketing Management LLC. Because advertising and setup work often incur upfront cost, initial deposits or setup fees may be non-refundable as stated in your agreement. Recurring fees typically require notice for cancellation or scope change as specified in your contract.

4. Intellectual Property

During the term of service, Alternative Marketing Management LLC grants the client a non-exclusive license to use deliverables created for the client for their intended business purpose. Upon full payment and completion of the applicable agreement, ownership of final agreed creative assets may transfer to the client as specified therein, excluding our proprietary methods, templates, tools, and pre-existing intellectual property.

5. Limitation of Liability

Alternative Marketing Management LLC is not liable for indirect, consequential, special, or incidental damages arising from ad account restrictions, platform outages, or public reactions on third-party channels. Our aggregate liability arising out of or relating to the services is limited to the fees paid to Alternative Marketing Management LLC for the specific services giving rise to the claim during the twelve (12) months preceding the event, except where prohibited by law.